About OnDesk
Our mission is to make customer support simple, efficient, and effective for teams of all sizes.
Our Story
OnDesk was founded in 2023 with a simple idea: customer support shouldn't be complicated. We saw teams struggling with complex, expensive tools that were hard to use and even harder to set up.
Our team of support experts and developers came together to build a solution that focuses on what matters most: helping teams provide excellent customer service without the headaches.
Today, OnDesk is used by companies around the world to streamline their support operations, improve team collaboration, and deliver exceptional customer experiences.
Our Values
These core principles guide everything we do at OnDesk.
Customer First
We believe that exceptional customer support starts with putting customers at the center of everything we do.
Simplicity
We strive to make our product intuitive and easy to use, eliminating complexity without sacrificing functionality.
Continuous Improvement
We're committed to constantly improving our platform based on customer feedback and emerging best practices.