Join Our Team
Help us build the future of customer support and make a difference in how businesses connect with their customers.
Our Culture
At OnDesk, we believe in creating an environment where people can do their best work. We're a remote-first company with team members across the globe, united by our mission to transform customer support.
Remote-First
Work from anywhere with flexible hours that fit your lifestyle.
Continuous Learning
We provide resources and support for your professional growth.
Work-Life Balance
We value results over hours and encourage time off to recharge.
Diversity & Inclusion
We celebrate differences and create an inclusive environment for all.
Benefits
- Competitive salary
- Equity options
- Health insurance
- Home office stipend
- Learning budget
- Annual team retreats
- Flexible PTO policy
- 401(k) matching
Open Positions
We're always looking for talented individuals to join our team. Check out our current openings below.
We're looking for a Senior Frontend Engineer to help build and improve our React-based web application. You'll work closely with our design and backend teams to create intuitive and performant user interfaces.
Requirements:
- 5+ years of experience with modern JavaScript and React
- Experience with Next.js and TypeScript
- Strong understanding of web performance optimization
- Experience with state management solutions (Redux, Zustand, etc.)
- Excellent communication skills and ability to work in a remote team
Join our backend team to build scalable and reliable APIs and services. You'll work on our Node.js and MongoDB-based backend, implementing new features and improving existing ones.
Requirements:
- 3+ years of experience with Node.js and Express
- Experience with MongoDB and Mongoose
- Understanding of RESTful API design principles
- Knowledge of authentication and authorization mechanisms
- Experience with microservices architecture is a plus
Help us build and maintain our cloud infrastructure and CI/CD pipelines. You'll work on automating deployment processes, monitoring, and ensuring the reliability of our services.
Requirements:
- 3+ years of experience with AWS or similar cloud platforms
- Experience with Docker and Kubernetes
- Knowledge of CI/CD tools (GitHub Actions, Jenkins, etc.)
- Experience with infrastructure as code (Terraform, CloudFormation)
- Understanding of monitoring and logging solutions
Don't see a position that fits your skills?
We're always interested in talking to talented people. Send us your resume and we'll keep it on file for future opportunities.
Send Open Application